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.And now for a Public Service Announcement. |
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Well, not really. It's me again XD Wow arn't you surprised!
Well, I scroll through the bugs and assistance forum daily now, just to see if I can help anyone and a lot of things have been popping up over and over again. Most of them are pretty obvious that the person doesn't know what the problem actually is and they just thought they'd report it, but meh I click them anyway.
Anywho, I thought I'd put some of the frequent ones here for all to see, along with my advice with them on how to solve the issue. -insert splice here- <span id="test30939311">. . .</span><br/><div id="post30939311" style="display:none; margin-right:75px;">
Ok. FPG [Frequently Posted 'Glitch'] Number One
> My item has vanished from my inventory! I checked my trades and selling list on my marketplace and I know I haven't been hacked! Where is it?
[For this example, we'll just say it's a Fallen Wish.]
Ok this one crops up a lot. I've had this issue too, my Nightmare once vanished for a while. This is just a minor glitch with gaia. Your Fallen Wish will turn up in the next few days, a week at the latest. If it hasn't turned up by then, contact a Developer or a Moderator.
> I was putting an item onto the marketplace, but my computer glitched so I put it up for the wrong price but someone bought it before I had the chance to take it down again. I pmed the person but they won't give it back. How can I get my item back?
This one is simple, you can't. Unless the person is a very nice gaia user and agrees to give your item back for a refund of their money [which I sincerely doubt], that item is gone.
Also, before you go whining and bitching, you only have yourself to blame. Before anything is put up onto the marketplace, you are asked to put in your password to confirm that;
A - The seller is you and not a bot and
B - To show that you have checked the price you are selling it as is correct and that you are happy with it.
Seeing as you obviously didn't check the price before you inserted your password, this selling is deemed completely legal under the gaia TOS and your item is offically sold.
My words of advice - Don't go crying to mods about it and ALWAYS check the price of the item you are selling is correct before you insert your password and click Submit.
> I've been hacked! How do I get my stuff back?
You can't. Once you've been hacked, that's it really. All you can do is file a ticket* saying you have been hacked, change your password and start again.
*A ticket is basically a form that you fill out using the Contact Us button at the bottom of every page. If you have been hacked, scammed, banned for what you say is no reason, you must file a ticket about it.
> I was RPing in a forum when this little box popped up asking for my username and password. It said I had been reported for bottling and that I needed to fill in the form within ten minutes or I'd be banned. Should I fill it in?
NO. Gaia will NEVER ask for your password! It is a code someone has in their signature which is causing this box, report the thread this happened in IMMEDIATLY under Password Phishing and the mods will get onto it. They will locate the user with the code in their sig and ban them.
I cannot stress this enough. The amount of people I see posting this, then a few days later coming back on a mule account throwing up a post titled 'HELP! I GOT HACKED!', it's getting really annoying. So, incase you can't read I will post it again.
GAIA WILL NEVER ASK FOR YOUR PASSWORD. IF YOU RECIEVE A MESSAGE FROM SOMEONE CLAIMING TO BE A MODERATOR OR ADMIN ASKING FOR YOUR PASSWORD, IT IS A SCAM. REPORT THEM OR THE THREAD WHICH THE POPUP BOX APPEARED IN IMMEDIATLY. Thank You.
> I sold a Fallen Wish [We'll use that as our example again] on the marketplace but never got the money for it.
Be paitent. Sometimes when the marketplace gets packed, it takes a little while to process sales. Wait 48 hours, then if it hasn't turned up by then contact a Developer or a Moderator. They will get onto it.
I think that'll do ^^ Sorry if I seem to be a little stressy on some of the topics, it's just a little bugging seeing them all the time. Which is why I'm putting this up and I will post a link into my sig when I remember to.
Ok gotta run! Mum'll be up in 5 minutes! Remember kids, stay safe, keep your details to yourself and Gaia will soon be a fun place to socialise! ^^
Sam.</div>
 MadSam123 · Tue Feb 16, 2010 @ 04:53am · 0 Comments |
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